Frequently Asked Questions
To rent a car from us, you will need a valid driver’s license, a credit or debit card in your name, and proof of insurance if you opt out of our coverage. International renters will also need a passport and an International Driving Permit (IDP) if their license is not in English.
Yes, you can extend your rental period. Please contact us as soon as possible to make arrangements. Additional charges will apply based on the extended rental duration.
In case of a breakdown, contact our 24/7 roadside assistance immediately at 7028183568. If you are involved in an accident, ensure everyone’s safety, contact the police, and then notify us at [Accident Hotline Number]. Follow the instructions provided by our team.
We offer a wide range of vehicles, including economy cars, sedans, SUVs, minivans, luxury cars, and hybrid/electric vehicles. Visit our website or contact us to view the available options for your rental dates.
Our cancellation policy varies depending on the rate and type of reservation. Generally, you can cancel your reservation up to 24 hours before the pickup time without any penalty. Please refer to your reservation details for specific information.
We offer several fuel options:
- Full-to-Full: Pick up and return the car with a full tank.
- Pre-Purchase: Pay for a full tank of fuel at the time of rental and return the car empty.
- We Fuel: Return the car with less fuel, and we will refuel it for you at a competitive rate.
Yes, drivers aged 21-24 can rent a car with us, but a young driver surcharge may apply. The specific amount varies by location and vehicle type.
The person who makes the reservation must be the primary driver and present their driver’s license and credit card at the time of rental. If you want to rent a car as a gift, consider purchasing a gift certificate from us.
Contact the rental location as soon as possible. We will do our best to locate and return your lost items. Please note that we are not responsible for personal belongings left in the vehicle.
For more information or assistance, please visit our website or contact us at 7028183568. We are here to help you have a seamless and enjoyable rental experience!
Yes, a security deposit is required at the time of rental. The amount varies depending on the vehicle category and rental duration. The deposit will be refunded upon the return of the vehicle in the same condition.
